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The operating system for Patient-focused teams

Intelligence and AI-powered workflows to help you operationalize patient engagement at scale.

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Overview

Connecting pharmaceutical teams with the right patient communities and making patient insights actionable at scale.

Axcela OS in 60 seconds

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Axcela OS

A unified platform for patient community intelligence and engagement

Turn fragmented patient engagement into a measurable strategy. Find the right patient communities, coordinate engagement, and prove the impact of your patient strategy. All in one platform.

Two colleagues shaking hands at a networking event

Find the right communities

Identify the right patient communities and generate a landscape report in seconds instead of weeks. Ask any question about any condition, market, or community and get an answer you can act on.

Three colleagues working together around a laptop at a shared desk

Engage as one team

Coordinate every patient engagement in one place and build institutional memory. Replace spreadsheets and tribal knowledge with a system built for how your team actually works.

A presenter gesturing at a screen showing a rising bar chart

Prove the impact

Make the patient voice visible across every function and show leadership what your work delivered. What your team captures becomes intelligence the whole organization can act on.

Global patient intelligence

Unrivaled global coverage with daily data updates

  • Patient Communities

    40 000+

    Mapped, scored on six dimensions, refreshed continuously.

  • Mapped Conditions

    30 000+

    Indications and conditions covered.

  • Countries

    200+

    Coverage across the full dataset.

Products

Axcela OS brings patient intelligence and your daily workflows together

  • Axcela Core

    Make decisions with confidence, backed by real-time coverage of patient communities worldwide, continuously updated and instantly available.

  • Axcela Work

    Manage your patient community relationships, drive projects, and capture community insights with full visibility across teams.

  • Axcela Omni

    Move faster across research, engagement, and outreach planning with an agentic interface built for patient community intelligence and workflows.

  • Axcela API

    Bring patient community data into your existing systems, making it flow where your team is working.

  • Axcela MCP

    Native Axcela OS access for any MCP-compatible AI agents, so your own assistants can query patient community intelligence directly.

Outcomes

Turning patient engagement into measurable impact

  • Reduction in manual research

    98%

  • Communities engaged

    4x

  • Faster recruitment

    23%

  • Corporate reputation

    +20 pts

Testimonials

Trusted and loved by people and companies worldwide

  • “Before Axcela Bio, every team had their own spreadsheets and tools. We were constantly piecing together the full picture. Now everything - from POs to engagement history and insights - lives in one place, so our global, regional, and local teams are finally working from the same information.”
    SVP Patient Engagement & Advocacy
    Top 10 Pharma
  • “For the first time, we can actually show what our team is doing and the impact it’s having. Those conversations with leadership are completely different now. It’s hard to imagine going back.”
    Director Patient Engagement
    Mid-sized Biotech
  • “For every trial site, we can quickly identify local patient communities and start building relationships much earlier. That simply wasn’t possible at this scale before. We’ve increased awareness of our trials with the patients we’re trying to reach.”
    VP, Clinical Operations
    Top 20 Pharma
  • “We were able to support launches in markets we’d never had the bandwidth to cover before because we could understand the local patient landscape so much faster.”
    Head of Patient Advocacy
    Top 5 Pharma
  • “Our team uses Axcela Bio to pull together market research, summarize engagements, and make sense of patient insights automatically. What used to take us months and hundreds of emails across teams is now available to anyone in the organization in minutes.”
    Senior Manager, Medical Affairs
    Specialty Pharma
  • “Every person used to do everything differently over email, Excel, and PowerPoint. Now we’ve standardized how we plan, capture, and share insights. Now new people ramp much faster and we’re no longer reinventing the process every time.”
    Chief Patient Officer
    Rare Disease Biotech
  • “Understanding what patient communities are out there and their capabilities used to be manual work that took months and quickly went out of date. Now Axcela Bio keeps that landscape current for us, so the whole team starts with the same picture and can engage much more confidently.”
    Global Head of Patient Insights & Engagement Strategy
    Top 20 Pharma
  • “I can walk into leadership meetings with analyses that would have taken weeks to prepare before. It’s become one of the tools our team relies on. It’s hard to imagine going back.”
    Director, Patient Engagement
    Top 50 Pharma

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Axcela Bio helps pharmaceutical teams develop and launch new treatments faster by connecting them with the right patient communities and making patient insights actionable at scale.

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