Operationalize patient engagement at scale.
The first operating system for Patient Engagement & Advocacy teams - bringing together patient intelligence, collaboration workflows, and measurable outcomes in one platform.
Trusted by
Everything your Patient Engagement team needs, in one platform.
Intelligence for better decisions, workflows to coordinate engagement, reporting to demonstrate impact.
Find the right communities
Identify the right patient communities and generate a landscape report in seconds instead of weeks. Ask any question about any condition, market, or community and get an answer you can act on.
Engage as one team
Coordinate every patient engagement in one place and build institutional memory. Replace spreadsheets and tribal knowledge with a system built for how your team actually works.
Prove the impact
Make the patient voice visible across every function and prove the impact of your work. What your team captures becomes intelligence the whole organization can act on.
Find the plan for you
Essential
Real-time intelligence for your team.
Features
- Axcela Core for global patient community intelligence
- Omni for agentic AI, reports and more
- Custom assessment frameworks
- Platform and email notifications
- User management, roles & audit logs
Professional
PopularIntelligence and AI-powered workflows.
Features
- Everything in Essential, plus:
- Axcela Work for relationship management and insights capturing
- SSO via your identity provider
- Data migration services
- Premium support for admins and users
- Axcela API and Axcela MCP available
Enterprise
Everything, for teams at scale.
Features
- Everything in Professional, plus:
- Unlimited Users
- Unlimited Omni tokens
- Extended data migration services
- Extended dedicated premium support
- Axcela API and Axcela MCP included
Axcela OS works across your organization
Trusted and loved by people and companies worldwide
“Before Axcela Bio, every team had their own spreadsheets and tools. We were constantly piecing together the full picture. Now everything - from POs to engagement history and insights - lives in one place, so our global, regional, and local teams are finally working from the same information.”
“For the first time, we can actually show what our team is doing and the impact it’s having. Those conversations with leadership are completely different now. It’s hard to imagine going back.”
“For every trial site, we can quickly identify local patient communities and start building relationships much earlier. That simply wasn’t possible at this scale before. We’ve increased awareness of our trials with the patients we’re trying to reach.”
“We were able to support launches in markets we’d never had the bandwidth to cover before because we could understand the local patient landscape so much faster.”
“Our team uses Axcela Bio to pull together market research, summarize engagements, and make sense of patient insights automatically. What used to take us months and hundreds of emails across teams is now available to anyone in the organization in minutes.”
“Every person used to do everything differently over email, Excel, and PowerPoint. Now we’ve standardized how we plan, capture, and share insights. Now new people ramp much faster and we’re no longer reinventing the process every time.”
“Understanding what patient communities are out there and their capabilities used to be manual work that took months and quickly went out of date. Now Axcela Bio keeps that landscape current for us, so the whole team starts with the same picture and can engage much more confidently.”
“I can walk into leadership meetings with analyses that would have taken weeks to prepare before. It’s become one of the tools our team relies on. It’s hard to imagine going back.”